Coronavirus (COVID-19) Update

Last updated April 6, 2020

This page is normally reserved to address severe weather events in the southeast. Who would have thought we would also need to address pandemics…

This page will continually be updated regarding our office hours and approach to care.

The entire state of South Carolina and Savannah has been placed on “lock down”. This means that only essential services should be performed. Components of our fertility care qualify as essential care including caring for your pregnancy and caring for you in your current treatment cycle. You do not need to cancel your current treatment cycle. We can complete it safely and effectively.

For the next two weeks all new patient consults and follow-up consults will be converted to video consults. This has worked out very well giving you a chance to meet with your physician, nurse and the financial coordinators. If you already have a scheduled appointment the new patient coordinators will call you to provide you with the details. If you are interested in making an appointment to use your “lock down” time in a positive way you can call our new patient coordinators at 843-883-5800 to schedule an appointment.

Common Questions:

What about if I’m in a treatment cycle? We will continue your cycle without cancellation. Your pregnancy rates will not be adversely affected. All of our offices will be open for monitoring and treatment. See the office hours below.

What about if I’m pregnant? We will be here for you to monitor your pregnancy. There won’t be any change in your pregnancy care.

What about New Patient Visits/Consults? They will be converted to video consults which works well and we encourage you to give it a try. It’s fun!

What about Infertility Testing? If your testing needs to be completed within a specific time frame for your treatment we will continue your testing without a change. Feel free to contact your nurse to determine what we can do during the “lock down”.

Is it Safe to Come to the Office? To help “flatten the curve” we have minimized the number of staff members in the office using work from home procedures. We have started a “cell phone” waiting procedure in the lobby so you can wait outside and we will text you when we are ready to start your care. Within the office we have employed increased social distancing along with both face masks and gloves when appropriate. We have significantly increased office cleaning procedures and only have asymptomatic staff members caring for asymptomatic patients. Within the office, in person nursing visits will be minimized allowing more communication via video, email and phone.

What is “Cell Phone” Waiting? In an effort to increase social distancing at the office we have started what we refer to as a “cell phone” waiting procedure. After checking in at the front desk you can provide us with your preferred cell phone number and we will text you when we are ready to see you. Hopefully that will give you time to walk around the pond or wait in your car helping to lower the number of people in the lobby at any given time.

A common question is the impact of contracting COVID-19 if you are pregnant: Recent studies are reassuring. According to the CDC and some recent international studies, there does not appear to be any increased risk of miscarriage or other complications such as fetal malformations for pregnant women who are infected with COVID-19. Furthermore, a study of 38 pregnant women who were infected with COVID-19 and had symptoms showed that none of their babies contracted the virus. There does not appear to be transmission of the virus across the placenta in those patients as virus was not present in amniotic fluid, the babies’ throats, or in breast milk. The risk of passing the infection to the fetus appears to be very low. Data from other similar illnesses are reassuring, suggesting no increased risk of miscarriage or birth defects. 

Office Hours:

Importantly, if you are sick please call us before coming to the office. We will help make arrangements to continue your care without compromising your healthcare or other peoples health.

For your protection all patient’s temperatures will be taken prior to blood draws and procedures. Within the office increased social distancing along with face masks and gloves will be used in addition to social distancing. We have increased the frequency of office cleaning procedures and are ensuring asymptomatic staff members are caring for asymptomatic patients.

Mount Pleasant: Normal Hours and Operations

Monday thru Thursday 7:00 a.m. to 5:00 p.m.
Friday 7:00 a.m. to noon
Saturday and Sunday 8:00 a.m. to noon

North Charleston: Normal Hours and Operations

Monday through Thursday from 7:00 a.m. to 4:00 p.m. and Friday from 7:00 a.m. to 12:00 p.m.

Lexington: Normal Hours and Operations

Monday through Thursday from 7:30 a.m. to 2:00 p.m. and Friday from 7:30 a.m. to 12:00 p.m.

Myrtle Beach: Normal Hours and Operations

Monday through Thursday from 8:00 a.m. to 12:00 p.m. and Friday from 8:00 a.m. to 12:00 p.m.

Savannah: Normal Hours and Operations

Monday through Thursday from 7:00 a.m. to 4:00 p.m. and Friday from 7:00 a.m. to 12:00 p.m. We are closed for lunch from 1 to 2 pm.

Fertility Healthcare

The health and well-being of our patients and staff is Coastal Fertility’s highest priority.  The leadership team is working diligently to stay informed on the emerging scientific developments and evolving guidance from our local and national leaders in public health regarding the COVID-19 pandemic. 

Pregnancy and COVID-19—what we know and don’t know:

  • Risk to mother: Because COVID-19 is so new, there is limited information available about the risks to the mother if contracted during pregnancy. Initial published data are reassuring for the incidence and severity of illness for pregnant women with COVID-19, but these data are very limited.
  • Risk to fetus: As outline above the studies to date show no increased risk of miscarriage or birth defects. A recent study of 38 mothers infected with COVID-19 show no evidence of passing the virus across the placenta as all of the babies were negative for the virus. Data from other similar illnesses are reassuring, suggesting no increased risk of miscarriage or birth defects. 

Things to consider:

  • If you have a fever of 100.4 F or greater, especially if associated with respiratory symptoms, notify your care team and do not come into the clinic before contacting us first.  We will make alternative arrangements that won’t compromise your care our other patients. It may be necessary to interrupt ongoing treatment if you become infectious.
  • Strict personal hygiene (especially hand-washing) and avoiding potential exposures are the most important measures you can take to protect yourself, your family, and your community. 

What we are doing:

  • We are committed to help control the spread of COVID-19 by complying with guidance to maximize social distancing. 
    • For patients who prefer not to come to an in-person visit, we will be offering video consults and phone appointments.  If you would like to change an existing appointment please contact us.
    • We have directed our nurses and financial counselors to shift primarily to phone, video and online communication. 
  • We have implemented additional measures for disinfecting common areas and have reinforced infection control procedures with all our staff.

We understand this situation may add worry to an already stressful time.  We have counselors available should you need any additional support. As always, if you have any questions regarding your treatment plan and timeline, please reach out to discuss your individual situation with a member of your care team.  

The Coastal Fertility Specialists Leadership Team